The inaugural session of the Smart Workflow A-B-C Series – Automating Everyday Tasks with AI drew a full-house audience of administrative colleagues eager to explore how AI-powered tools can simplify daily operations.
Led by Dr Valerie Tang (SCM) and co-facilitated by Mr Kelvin Wan (Digital Learning Section), the 90-minute hands-on workshop introduced practical ways to streamline repetitive tasks using familiar Microsoft 365 applications. Participants learned to:
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Draft professional emails with AI assistance and schedule automated deliveries via MS List, Outlook and Power Automate
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Integrate automation across everyday workflows to save time and minimise errors
The lively atmosphere reflected strong engagement, with many attendees sharing real-world scenarios and discovering new functions within tools they already use daily. The session concluded with enthusiastic feedback and anticipation for the next workshops in the series—Business Intelligence in January and Collaborative Intelligence in February/March 2026.
CTL and ITSC thank all participants for making the first session such a success and look forward to continuing the journey toward smarter, AI-empowered workflows across the University.
